Australia's #1 Coffee Community

Effective Date: October 2026

Privacy and Cookies Policy

Introduction

About Our Policy

This Privacy and Cookie Policy explains how Cuply ("Company", "we", "us", and "our") collects, processes, and uses personal information and cookies to recognize you when you visit our website.

It explains what these technologies are, why we use them, and your rights to control our use of them, alongside our commitment to protecting your personal data.

By continuing to use our platform, you acknowledge and consent to our collection of data and use of cookies as outlined in this policy.


Privacy & Security

Data Collection & Processing

Cuply may collect and process personal information necessary to operate the platform, administer memberships, communicate with users, process payments, maintain security and improve the Services. Personal information will be handled in accordance with Cuply's applicable Privacy Policy.

Prohibited Use & Security

Users must not attempt to gain unauthorised access to Cuply systems, interfere with platform security, introduce viruses, scrape or harvest information, create fraudulent accounts, impersonate businesses, use Cuply to distribute spam, or use the platform for illegal activity.

Cuply will take reasonable measures to protect its systems and information. However, no online service can guarantee absolute security. Members are responsible for using secure passwords and taking reasonable precautions to protect their own devices and accounts.


Payment Processing

Third-Party Processors

Cuply may use third-party payment providers to process membership payments. Cuply may not directly store complete payment card details where those details are handled securely by a third-party payment processor.


What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our platform.


Controlling Cookies

Your Rights

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

In addition, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org.

Questions?

If you have any questions about privacy or cookies, please contact our privacy team.